Shipping-and-Returns-policy

Shipping & Returns Policy

Shipping to the United States & Morocco

• United States Shipping:
  We offer free shipping on orders over $99 within the US. Orders placed Monday through Friday by 4 PM EST will be processed and shipped the same day. Orders placed outside of business hours or on holidays will ship the next business day.
  Use code FREEHNUS-AY4T58 for free shipping on qualifying US orders.

• Shipping within Morocco:
  We’re excited to offer local shipping within Morocco! Orders placed by 3 PM (local time) will be processed and shipped the same day. Orders placed after 3 PM or on weekends will be processed the next business day.
  Shipping costs are calculated at checkout based on your location within Morocco.
  Important: When your order arrives, you have the opportunity to try the product before paying. You can inspect the item and decide if you want to keep it. If you are satisfied, simply pay the delivery man upon receipt. If the item does not meet your expectations, you may decline the delivery without any further obligation.

• Shipping from the US to Morocco:
  For customers who wish to ship directly from the US (in case of specific inventory or backorders), shipping rates will be calculated at checkout. International shipping may include customs fees or import duties, which are the customer’s responsibility.

Returns & Exchanges

• Morocco:
  In Morocco, we do not accept returns. However, we offer a "try before you pay" policy. Upon delivery, you will have the opportunity to inspect the product and decide if you wish to keep it. If you’re satisfied, you simply pay the delivery man. If you choose not to keep the item, you can refuse delivery at no charge.
  Please note: Once you accept the product and make payment, the sale is final and no returns or exchanges will be allowed.

• United States:
  We want you to love what you ordered, but if you’re not completely satisfied, we accept returns within 14 days of your purchase. Returns are accepted on most items, excluding final sale items.

Return Eligibility (US only):

• Items must be unworn, unwashed, and undamaged.
• We reserve the right to reject items with signs of wear or damage.
• Return shipping costs are the responsibility of the customer. If you’d like, we can generate a return shipping label for you, and the cost will be deducted from your refund.

How to Return an Item (US only):

1. Email us at info@halimanaami.com with the following:
   • Order number (e.g., #1103)
   • Full Name and Address
   • Reason for the return
2. Once we receive your request, we’ll provide the next steps for returning your item.

International Returns (Shipping from US to Morocco):
For returns from Morocco that were shipped from the US, please note that international shipping charges are non-refundable, and you will need to return the item within 14 days of receiving it to ensure we can process your return or exchange.

Exchanges

Need a different size, color, or item? No problem! Simply contact us at info@halimanaami.com to request an exchange (US orders only), and we’ll assist you with the process.